Shop Support buzzbox | All-Natural, Premium Ready-to-Drink Cocktails
Shop Support

You’ve got questions. We got answers. These are the most frequent of the frequently asked questions, but if yours isn’t here, we won’t leave you wanting. Simply Contact Us. For questions regarding your order status please email openbar@mashandgrape.com.

What is your shipping policy?

Please view this page to learn more about our shipping policy.

What is your return policy?

Please reach out to us at hello@buzzbox.com with any issues with your order. We cannot accept cocktails returns but please reach out to us if you have any questions or concerns and we will do our best to make things right.

How do you ship to me?

All sales are processed and fulfilled by unaffiliated, third-party retailers on the Mash&Grape network. The checkout functionality is provided solely for the convenience of our consumers.

What states can you not ship to?

Alabama, Arkansas, Illinois, Michigan, Mississippi, Oklahoma, Ohio, South Dakota, Utah, Vermont

When will my order ship?

Order are processed and shipped within 5-7 days. Please check your local shipping times for the best estimate.

How do I track my order?

When you make a purchase you will receieve a confirmation email from Mash&Grape. When your order shipes a tracking code will be emailed to you. If you have further questions please email If you need to cancel an order please reach out to openbar@mashandgrape.com.

How do I cancel my order?

If you need to cancel an order please reach out to openbar@mashandgrape.com.

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